.block-helpdesk-ticket-view .severity,
.block-helpdesk-ticket-history .severity {
  text-align: center;
  /*height: 30px;*/
  padding: .15em 4px;
  font-size: 13px;
  font-weight: 600;
  /*line-height: 30px;*/
  border-radius: 20px;
  /*box-shadow: inset 0 -1px 0 rgba(27,31,35,.12);*/
}
.block-helpdesk-ticket-view .severity.priority-low,
.block-helpdesk-ticket-history .severity.priority-low {
  border-color: #5b8116;
  background: #b06a07;
  color: #f1f1f1;
}
.block-helpdesk-ticket-view .severity.priority-medium,
.block-helpdesk-ticket-history .severity.priority-medium {
  border-color: #e22626;
  background: #e0880b;
  color: #000000;
}
.block-helpdesk-ticket-view .severity.priority-high,
.block-helpdesk-ticket-history .severity.priority-high {
  border-color: #e22626;
  background: #e36b10;
  color: #f1f1f1;
}
.block-helpdesk-ticket-view .severity.priority-critical,
.block-helpdesk-ticket-history .severity.priority-critical {
  border-color: #e22626;
  background: #f54307;
  color: #f1f1f1;
}
.block-helpdesk-ticket-view .severity.priority-emergency,
.block-helpdesk-ticket-history .severity.priority-emergency {
  border-color: #e22626;
  background: #f50505;
  color: #f1f1f1;
}
.block-helpdesk-ticket-view .severity.status-open,
.block-helpdesk-ticket-history .severity.status-open {
  border-color: #e22626;
  background: #c22121;
  color: #f1f1f1;
}
.block-helpdesk-ticket-view .severity.status-replied,
.block-helpdesk-ticket-history .severity.status-replied {
  border-color: #e22626;
  background: #ccd60f;
  color: #000000;
}
.block-helpdesk-ticket-view .severity.status-onhold,
.block-helpdesk-ticket-history .severity.status-onhold,
.block-helpdesk-ticket-view .severity.status-on-hold,
.block-helpdesk-ticket-history .severity.status-on-hold {
  border-color: #e22626;
  background: #c9189d;
  color: #f1f1f1;
}
.block-helpdesk-ticket-view .severity.status-close,
.block-helpdesk-ticket-history .severity.status-close {
  border-color: #e22626;
  background: #2411d1;
  color: #f1f1f1;
}
.block-helpdesk-ticket-view dl,
.block-helpdesk-ticket-create dl {
  margin-top: 10px;
  display: flex;
  flex-wrap: wrap;
}
.block-helpdesk-ticket-view dl dt,
.block-helpdesk-ticket-create dl dt {
  width: 50%;
  margin-top: 0;
  margin-bottom: 5px;
}
.block-helpdesk-ticket-view dl dd,
.block-helpdesk-ticket-create dl dd {
  margin-top: 0;
  margin-bottom: 5px;
  margin-left: auto;
  width: 50%;
}
.block-helpdesk-ticket-view dl dt:nth-of-type(even),
.block-helpdesk-ticket-create dl dt:nth-of-type(even),
.block-helpdesk-ticket-view dl dd:nth-of-type(even),
.block-helpdesk-ticket-create dl dd:nth-of-type(even) {
  background: #F4F4F4;
}
.block-helpdesk-ticket-view textarea#message_text,
.block-helpdesk-ticket-create textarea#message_text,
.block-helpdesk-ticket-view textarea#ticket_text,
.block-helpdesk-ticket-create textarea#ticket_text {
  border-bottom: 0;
}
.block-helpdesk-ticket-view .uploader .drag-and-drop,
.block-helpdesk-ticket-create .uploader .drag-and-drop {
  position: relative !important;
  background-color: #fafbfc;
  border: 1px solid #c3c8cf;
  border-top: 1px dashed #dfe2e5;
  color: #586069;
  font-size: 13px;
  line-height: 16px;
  margin: 0;
  padding: 7px 10px;
  top: -4px;
}
.block-helpdesk-ticket-view .uploader .drag-and-drop input[type="file"],
.block-helpdesk-ticket-create .uploader .drag-and-drop input[type="file"] {
  margin-left: 0;
  width: 100%;
  left: 0;
  bottom: 0;
  top: 0;
  right: 0;
  cursor: pointer;
  opacity: 0.0001;
  padding: 5px;
  position: absolute;
}
.block-helpdesk-ticket-view .uploader .drag-and-drop span.default,
.block-helpdesk-ticket-create .uploader .drag-and-drop span.default {
  display: inline-block;
}
.block-helpdesk-ticket-view .uploader .files,
.block-helpdesk-ticket-create .uploader .files {
  width: 50%;
}
.block-helpdesk-ticket-view .uploader .files .progressbar,
.block-helpdesk-ticket-create .uploader .files .progressbar {
  height: 3px;
}
.block-helpdesk-ticket-view .uploader .files .progressbar.upload-progress,
.block-helpdesk-ticket-create .uploader .files .progressbar.upload-progress {
  background: rgba(99, 114, 247, 0.6);
}
.block-helpdesk-ticket-view .uploader .files .progressbar.upload-success,
.block-helpdesk-ticket-create .uploader .files .progressbar.upload-success {
  width: 100%;
  background: rgba(65, 124, 220, 0.7);
}